SINGAPORE – Jetstar Asia said today that all its flights to Hefei, Guiyang and Xuzhou have been suspended until 31 March 2020 amid the Wuhan coronavirus outbreak.
The last flights to the three cities will operate on Thursday (30 January), Jetstar said in a media release. The suspension was due to a fall in demand to mainland China and a temporary ban on international group travel imposed by Chinese authorities, the low-cost airline said.
All affected passengers will be contacted by the airline directly via SMS and/or email and will be able to cancel their bookings and obtain a full refund or credit voucher. Customers can also contact the airline via Jetstar.com or their travel agent.
Due to falling demand, the flight sale of Jetstar Asia’s Singapore to Hong Kong service will be suspended, with the last service to operate on 28 March 2020, said the airline. The move is unrelated to the Wuhan outbreak situation, it added.
The aircraft will be redeployed to markets such as Yangon, Clark, Manila and Osaka.