Travel + Leisure Readers' 5 Favorite Hotels in Tokyo of 2024

Readers voted big brands and high-rise hotels to the top of our annual "World’s Best Awards" survey for 2024.

<p>Courtesy of Mandarin Oriental, Tokyo</p>

Courtesy of Mandarin Oriental, Tokyo

The best hotels in Tokyo this year are all about location, location, location. Each of our readers’ favorite properties offers easy access to some of the city’s most popular sites: Three of the top five are within walking distance of each other, and a short stroll from both Tokyo Station and the many green spaces and cultural institutions clustered around the Imperial Palace. Elsewhere in the city, two winners are steps away from historical sites and new developments, too. But it was the Mandarin Oriental, Tokyo that took home the gold.

How Voting Works

Every year for our World's Best Awards survey, T+L asks readers to weigh in on travel experiences around the globe — to share their opinions on the top hotels, resorts, cities, islands, cruise ships, spas, airlines, and more. Over 186,000 T+L readers completed the 2024 survey. A total of more than 700,000 votes were cast across over 8,700 properties (hotels, cities, cruise lines, etc.).

Hotels were classified as either resort hotel, city hotel, inn, or safari lodge based on their location and amenities, and they were specifically rated on the criteria below:

  • Rooms/facilities

  • Location

  • Service

  • Food

  • Value

For each characteristic, respondents could choose a rating of excellent, above average, average, below average, or poor. The final scores are averages of these responses.

What Readers Loved

As Japan continues to get back into the tourism swing of things after pandemic-era closures, travelers to this international city are putting their trust in major international brands. Survey respondents noted their appreciation for attentive staff, robust food and beverage offerings, full-service wellness facilities, and other comforts that travelers expect to accompany a recognizable name. Among those names is Four Seasons, which opened No. 4 Four Seasons Hotel Tokyo at Otemachi in 2020 — meaning it’s still a new offering for many travelers. One reader was especially impressed by the culinary and spa programs, both Four Seasons signatures, and remembered the property as “a wonderful uptown hotel way high above Tokyo.”

As it turns out, “way high above Tokyo” is a running theme. The top properties for 2024, as in years past, are mostly vertical, with sky-high suites that look out over a metropolis of nearly 40 million people. The skyscraper atmosphere is a bit of a departure for the brand behind this year’s No. 5 hotel, Aman Tokyo, which made its name with remote luxury retreats — and now has a 26,900-square-foot spa in the sky.

The Winner

Mandarin Oriental, Tokyo

<p>Courtesy of Mandarin Oriental, Tokyo</p>

Courtesy of Mandarin Oriental, Tokyo

“We had high expectations, and they were exceeded,” wrote one T+L reader of their stay at this sleek 179-key property, which occupies the top floors of the Mitsui Tower in the Nihonbashi business district. Renovated in 2019, the Mandarin Oriental, Tokyo returned to the list this year in spectacular fashion, with survey respondents praising the service, the spa, and especially the food and beverage: Guests will find no less than seven options for a sit-down dinner, including acclaimed sushi and molecular gastronomy and — yes — a pizza spot tucked away on the 38th floor. In a year where high-rise hotels reigned supreme, the No. 1 property has the most spectacular views of all, at least as far as one reader is concerned: “Our room had views of the city and Tokyo Tower and we caught glorious sunrises,” they wrote. “We even caught a view of Mt. Fuji on our last morning.”

The Full List

1. Mandarin Oriental, Tokyo

Reader Score: 95.70

2. Conrad Tokyo

Reader Score: 95.07

3. Grand Hyatt Tokyo

Reader Score: 93.44

4. Four Seasons Hotel Tokyo at Otemachi

Reader Score: 93.33

5. Aman Tokyo

Reader Score: 92.98

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