Shopping malls in Singapore prepare for easing of COVID-19 measures with robots, masks, sanitisation checks

Northpoint City. (PHOTO: Frasers Property Retail)

Singapore’s shopping centre developers Frasers Property Retail and City Developments Limited (CDL) are preparing for Phase 1 Reopening on Tuesday (2 June) after the country’s COVID-19 Circuit Breaker.

Frasers Property Retail’s portfolio consists of 14 malls in Singapore. The 14 malls include Anchorpoint, Bedok Point, Causeway Point, Changi City Point, Eastpoint Mall, Northpoint City, The Centrepoint, YewTee Point and Waterway Point, as well as the five malls under AsiaMalls Management Pte. Ltd.’s portfolio namely Century Square, Hougang Mall, Tiong Bahru Plaza, Tampines 1 and White Sands.

“It takes the collective effort of the entire community to stem the spread of COVID-19. Over the past months, we have forged technology partnerships with local firms which not only reinforces a Singapore corporate effort to combat the pandemic, but enables us to continue to tap on technology and automation to increase our operational efficiency,” Tan Kee Yong, Chief Operating Officer of Frasers Property Retail, said.

Trial run of the UV-disinfecting autonomous mobile robot at Northpoint City in April. [PHOTO: Frasers Property and PBA Group)

Some of these technology partnerships include a collaboration with PBA Group to roll out made-in-Singapore UV Disinfecting autonomous mobile robots – called Sunburst UV Bots. Each UV Bot is equipped with a camera, built-in sensors, software, and an ultraviolet-C light module which emits UV-C rays to eradicate viruses.

The first UV Bot has been rolled out at Northpoint City, with 10 more UV Bots to be rolled out to the other malls by the end of this month.

As for Frasers Property Retail’s digital F&B concierge, Frasers Makan Master, delivery services were piloted for over 100 tenants in addition to contactless pre-order, pay and collect options. Tenants can access Frasers Makan Master on the Frasers Experience (FRx) app as an avenue to reach out to customers who want to opt for pre-ordering of takeaway or delivery services.


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Frasers Property Retail will also continue to distribute face masks and face shields to its tenants and vendors, and increase their frequency in cleaning and routine inspection, including of exhaust pipes and ventilation systems.

As for CDL, they will be adapting and implementing Safe Management Measures in preparation for Singapore’s Phase 1 safe reopening.

CDL’s properties - City Square Mall, Palais Renaissance, Quayside Isle and Waterfront Plaza - will deploy measures such as contact tracing efforts, safe distancing measures and facility sanitisation to reduce the risk of exposure to COVID-19.

Safe Reopening measures. (PHOTO: City Developments Limited)