Passenger finds luggage damaged after flight from Bali to Singapore; Facebook post goes viral

A rock violinist’s angry post about finding his luggage damaged after flying from Bali to Singapore has gone viral.

Katei Chang, 34, said on Facebook on Monday (26 February) that after a flight from Bali to Singapore on Singapore Airlines, he picked up his luggage at Changi Airport only to realise that “the lock has been ripped off and my suitcase broken into.”

The Japan-born musician who lives in Australia posted an accompanying photo of the damaged luggage, adding that “you can tell by the picture that it was broken into with a lot of force.”

Nothing was stolen but his items, mainly CDs and sheet music, had been opened and tampered with. He reported the matter to the relevant airport services.

Chang also stated in his post that three other passengers from the same flight had the same issue.

A guest entertainer who performs on ships around the world, Chang said he “flew 78 flights last year and never came across anything disgusting like this”.

In his Facebook post laced with vulgarities, he questioned Bali’s international airport as to whether they did background checks on their staff internally.

Since Monday, his post has gone viral with over 2,000 shares and 400 comments.

However, some netizens questioned him – from his bag choice to how he knew that the tampering happened in Bali and not in Singapore. Other netizens went on to badmouth the countries involved and argue with each other.

In additional updates to the Facebook post, Chang said that the issue was not about the countries but about the “s**m that broke into people’s bags and it just happened to be in Bali-Singapore”.

He also said that the director of the Bali airport and the operator company in Indonesian airports had reached out to him. They were investigating the matter and checking CCTV footage in Bali. Singapore Airlines’ baggage service in Changi Airport had also submitted a report internally.

Chang is currently waiting to hear from them about the results of their investigation.

Speaking with Yahoo Lifestyle Singapore, Chang said he posted on social media about this situation because he believes “travellers need to be extra careful and airports also need to up their security levels for workers too”.

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