SINGAPORE — On Thursday night (9 May) about 30 individuals and organisations were recognised for their achievements in the tourism industry at the Singapore Tourism Awards 2019. Held at The Ritz Carlton Millennia Singapore, the event was graced by Minister for Trade and Industry Mr Chan Chun Sing.
Organiser Singapore Tourism Board (STB) conferred the top award, Lifetime Achievement for Outstanding Contribution to Tourism, to Ms Violet Oon. Violet’s dedication to promoting and profiling Singapore’s unique food heritage and culture over many years has established her as Singapore’s doyenne of local heritage food, especially on Peranakan cuisine. Under her helm, Violet has opened a total of four restaurants: National Kitchen by Violet Oon at National Gallery Singapore, Violet Oon Singapore at Bukit Timah, Violet Oon Satay Bar & Grill at Clarke Quay and Violet Oon Singapore at ION Orchard.
Another top award Breakthrough Contribution to Tourism, went to Genting Cruise Lines, having played an instrumental role in the development of Singapore as a global cruise hub.
Under the Special Recognition category, three awards were given to Chinatown Food Street by Select Group, Food & Hotel Asia by UBM Singapore and Mr Loh Lik Peng, for his role as the Chairman of the Singapore Hotel Association’s Hotel Innovation Committee.
Chef Julian Royer’s Odette Restaurant which won the top spot of Asia’s 50 Best Restaurants 2019 awards in March as well as Restaurant of the Year at this year’s World Gourmet Awards, picked up Best Dining Experience.
Here are the remaining top 25 awardees, recognised for outstanding service delivery, across three award categories of Customer Service Excellence, Experience Excellence and Enterprise Excellence.
Best Shopping Mall Experience - The Shoppes at Marina Bay Sands
Best Retail Store Experience - TANGS
Best Tour Experience - Singapore 1920s: Trails of Tan Ah Huat, Let’s Go Tour Singapore
Best Dining Experience - Odette
Best Hotel Experience - Andaz Singapore
Best Attraction Experience - Gardens by the Bay
Best Nightspot Experience - Manhattan Bar
Best Leisure Event - C3 Anime Festival Asia Singapore 2018, SOZO Pte Ltd
Best Marketing Idea - Sentosa Sandsation: MARVEL Edition, Sentosa Development Corporation
Best Business Innovation (a tie) - GlobalTix Ticketing Solution, Globaltix Pte Ltd and Vouch’s Digital Concierge, Vouch SG Pte Ltd
Best Business Event Champion - Amy Lim, Director of Events, Asia Pacific at Herbalife Nutrition
Best Association Conference Organiser - Ace:Daytons Direct (International) Pte Ltd,Royal College of Obstetricians and Gynaecologists & Obstetrical & Gynaecological Society of Singapore for RCOG World Congress 2018
Best Meetings/Incentives Organiser - Resorts World Sentosa for Amway India Incentive Movement
Best Business Event Venue Experience - Singapore EXPO and MAX Atria for Singapore FinTech Festival 2018
Best Business Event Service Provider - Jublia for World Cities Summit 2018
Best Exhibition Organiser - SingEx Exhibitions and International Partner: Deutsche Messe for Industrial Transformation ASIA-PACIFIC 2018
Best Trade Conference Organiser - Monetary Authority of Singapore, The Association of Banks in Singapore, SingEx Exhibitions for Singapore FinTech Festival 2018