Singapore Changi crowned passengers' favorite airport by eDreams

Singapore, a regional aviation hub, closed two of its four existing airport terminals after international air travel plunged due to the pandemic

After being crowned world's best airport in the Skytrax ranking back in March, Singapore Changi confirms its world-leading status in a new list of world's 10 best airports from online travel agency eDreams. 

eDreams used over 50,000 user reviews to find out which of the world's airports were passenger favorites. The general quality of airport infrastructure was evaluated, as well as airport services, shopping facilities, waiting areas and restaurants. 

Combining all these factors, Singapore Changi Airport takes the top spot in the eDreams ranking of the world's 10 best airports. Its restaurants get an almost perfect score, as well as its shopping options and waiting areas. Indeed, the city-state's airport has pulled out all the stops to welcome travelers, with an on-site butterfly garden and free city tours for passengers in transit.

Zurich Airport in Switzerland takes second place in the top 10, scoring especially highly for its waiting areas. Istanbul's Atatürk Airport in Turkey comes third. 

European airports feature particularly prominently in the online travel agency's ranking. Copenhagen (Denmark) comes in fourth place, followed by Munich (Germany) in fifth, Düsseldorf (Germany) in sixth, Frankfurt (Germany) in seventh, Madrid (Spain) in eighth and Rome (Italy) in ninth. London's Heathrow (UK) comes 10th. 

At the other end of the scale, Casablanca airport in (Morocco) was passengers' worst airport, according to eDreams. Note too that while Germany is home to three airports in the top 10, the German capital's Berlin-Tegel and Berlin-Schönefeld come third and fourth in the eDreams list of five worst airports in the world.