The best and worst airports for layovers, according to a travel expert who flies 200,000 miles a year

Left: Visitors walk through the Jewel as a Skytrain shuttles passengers between terminals at Changi Airport in Singapore. Right: Delayed passengers lounge in the atrium of Atlanta Hartsfield-Jackson International Airport after a snowstorm in Atlanta, Georgia.
The best airports for layovers have upscale lounges, are easy to navigate, and offer a wide variety of food and activities.AP Photo/David Goldman, Jessica McGowan/Getty Images
  • Flight expert Gilbert Ott shared insights on the best and worst airports for connecting flights.

  • Dallas and Los Angeles have some of the best US airports for layovers.

  • Atlanta, Georgia, and London are home to some of the worst airports for layovers.

We'd all likely prefer a nonstop flight over a connecting one, as layovers add travel time and opportunities for things to go wrong, from delays to cancellations.

"A lot of the best places worth going to these days do not have direct flights from faraway places," Gilbert Ott, who flies about 200,000 miles a year and shares his insights on his blog, God Save the Points, told Business Insider.

"In any case, you want to be in a place where the airline has a strong presence because you're going to have layers of support," he said.

Still, when it comes to killing time, navigating terminals, and minimizing chances of delays, some airports offer a better layover experience than others.

Ott shared with BI the best airports for layovers, as well as the worst airports for connecting flights.

Left: Blue door to American Express to Open The CenturionSM Lounge in DFW. Right: American Airlines plane parked at a gate at DFW Airport, the Grand Hyatt Hotel in the background
The entrance to the Amex Centurion lounge (L) and the hotel's exterior at Dallas/Fort Worth International Airport.Business Wire/AP Images, HUM Images/Universal Images Group via Getty Images

Meanwhile, Blue Grass Airport in Lexington, Kentucky, is small, and there's not much to do there.

A Delta Connection-Comair Regional Jet CRJ-200ER aircraft lands at the Blue Grass Regional airport in Lexington, Kentucky
A plane takes off from Blue Grass Airport in Lexington, Kentucky.REUTERS/JOHN SOMMERS II

Some of the worst airports for layovers are small regional airports.

"I think there's a just inherent advantage to being a big airport because big airports can attract retail," he said.

As an example, Ott mentioned that he often has connecting flights through Blue Grass Airport in Lexington, Kentucky, which has only two runways.

"I've been there a lot. It's not a fun place to wait for flights," he said. "You have nothing to do."

Those with a tight layover may appreciate that Blue Grass Airport has the shortest walk to the gate in the US at just 0.11 miles.

Seattle-Tacoma International Airport is ideal for shopping between flights.

An airline traveler walks in view of a 1926 Alexander Eaglerock Combo-Wing airplane displayed at Seattle-Tacoma International Airport in SeaTac, Wash.
A gate at Seattle-Tacoma International Airport.AP Photo/Elaine Thompson

"I like Seattle-Tacoma Airport because they've done a really good job of cultivating more local stores and Seattle-centric things," Ott said. "If you've got an hour and 45 minutes, it's easy to kill time there."

BI previously reported that the airport's shops pay homage to the Pacific Northwest experience, with stores like Show Pony, Made in Washington, and Discover Puget Sound.

Ott said he'd spent his layovers at the Northwestern airport sifting through records at a music store and sampling Washington state wines at a bar.

"It doesn't feel as sterile and generic as some airports. You actually get a sense of Seattle. It's not just an airport somewhere," Ott said.

Hartsfield-Jackson Atlanta International Airport has many amenities, but layovers can be brutal due to frequent weather-related delays and cancellations.

An AirTran Airways jet is pulled along a snowy taxiway at Hartsfield Jackson Atlanta International Airport in Atlanta.
A winter storm at Hartsfield-Jackson Atlanta International Airport.AP Photo/Erik S. Lesser

No one wants to put their trip on pause over delays and cancellations — especially in a connecting airport.

According to Ott, this may be more likely to happen when flying out of Hartsfield-Jackson Atlanta International Airport in Georgia due to frequent storms. And the fact that it's the busiest airport in the world probably doesn't help; the airport has had mass cancellations in summers and winters due to storms.

"I've had hellacious experiences in Atlanta because of the weather," Ott said. "It's a good airport in the sense that there are lots of flights and places to kill time. It's a bad airport in the sense that it's caught up in more storms than most airports."

Ott added that the airport has plenty of amenities but can be overwhelming to navigate.

"There are so many terminals, and you're taking a tram everywhere. They have some nice stuff in them, but it's a hike," he said.

Los Angeles International Airport is among the best for connecting flights because it offers easy access to upgraded terminals.

Left: Passengers wait in esthetically curved chairs and bolsters at the Tom Bradley International Terminal. Right: Upscale shops are seen at the Tom Bradley International Terminal at Los Angeles International Airport
Elevated terminals at Los Angeles International Airport.AP Photo/Reed Saxon

According to Ott, some airports don't allow passengers to travel between terminals they're not departing from.

Since many travelers don't leave the airport between connecting flights, waiting to board can be a drag for those flying out of terminals with few shops, restaurants, and amenities. Ott told BI that international terminals typically have better amenities than domestic ones.

The terminals are connected at Los Angeles International Airport (LAX), which is why it's one of the best US airports for layovers.

Domestic travelers "can still go to the international terminal, which has better food, shops, and lounges," he said. "You can kill time at LAX for hours."

LAX's Tom Bradley International Terminal (Terminal B) was updated in 2023. BI previously reported that the terminal has comfy seating — each with its own power ports — a range of food and bar options, and an exceptional Sky Club.

The upgrade included adding a walkway connecting Terminal 3, which also received an upgrade, to Terminal B. The walk takes five to 20 minutes, so there's no need to catch a bus. This is an especially useful perk for those catching an international connecting flight.

London Heathrow Airport may be the worst place in the world to have a layover because it's challenging to travel between terminals.

A bus used to transport red list arriving airline passengers passes Heathrow Terminal 3 building at Heathrow Airport
A bus in front of Terminal 3 at London Heathrow Airport.Chris J Ratcliffe/Getty Images

"London Heathrow Airport is an atrocious airport for connections — one of the worst in the world, by far," Ott said. Why? Getting from one terminal to another is a journey in itself.

"Some terminals are miles apart, and there is no tram that runs between all of them," he said.

According to the airport's website, getting from one terminal to another can take more than 40 minutes.

For example, Ott said if you land in Terminal 3 with British Airways, you may connect in Terminal 5.

"You have to go through Terminal 3 and take a bus, which can take up to 30 minutes to arrive. Then, you'll take a long bus ride all around the airport to the other side," he said. "And then you may still end up with another tram or bus ride because Terminal 5 has three terminals within it — A, B, and C."

"It's an impossible airport for short connections," Ott added.

Singapore Changi Airport is the best place to spend a layover. It offers local food, on-site hotels, and a ton of activities.

Left: Visitors walk through the Jewel as a Skytrain shuttles passengers between terminals at Changi Airport in Singapore. Right: A movie plays in a dark theater with red seats.
A waterfall (L) and a movie theater (R) in Singapore Changi Airport terminals.AP Photo/David Goldman, Taylor Rains/Business Insider

"For best, Singapore Changi Airport is just untouchable," Ott said.

Ott added that the best airport for layovers worldwide has a range of shops, hotels, dining, and activities.

"Some of the best local food is at the airport because the famous places in Singapore set up locations there," he said.

While waiting for connecting flights, travelers can access a pool, a movie theater, and a butterfly garden.

The real spectacle, however, is probably the Jewel — a retail and entertainment complex connected to Terminal 1. The Jewel seems like a destination itself with a hedge maze, a topiary walk, and a ropes course. And the centerpiece is the Rain Vortex — the world's largest indoor waterfall spanning seven stories.

"You can spend an hour just looking at that," Ott said of the Rain Vortex. "I would have a layover there any day."

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