AAA is known for having your back while you're on the road, but now the company is looking to hire desk agents who don’t even have to leave their home.
AAA Club Alliance just announced that it is hiring travel help desk support specialists who can work remotely from home following an initial on-site training period.
The position technically operates out of AAA’s New Jersey call center, but individuals who complete the introductory program can then work virtually anywhere they please.
These full-time positions are part of AAA’s customer service team and require employees to answer inquiries, provide recommendations, and make travel reservations for AAA members. Employees will also help callers with navigating the Travel Syndication Technology website.
On top of getting to work from the comfort of your couch, the job comes with some other sweet perks, too. The pay is between $17 to $19 an hour based on travel and customer service experience. Plus, you get about four weeks of paid time off and paid holidays on top of medical, dental, and vision benefits. The position also comes with a paid training and tuition reimbursement program, and a 401(k) plan with a 7% employer match feature. Another pro of working for AAA? Complimentary premier level membership for your own travel plans.
Applicants are required to have a high school diploma or an equivalent as well as a general knowledge of computers and PC programs. Prior experience with Apollo, a global distribution system (GDS), is preferred. If hired, you’ll also be required to attend a five-to-eight week long training program in Hamilton, New Jersey, and work evening and night hours.
Sound like a fit? Head on over to AAA’s website to apply. Fingers crossed!
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